On Thu, Dec 31, 2009 at 8:56 AM, Karen Lancaster <lancaster.karen@gmail.com> wrote:

Number on the back of your new BCBSTX card -- for some reason the debit never has come out of my account for the payment we made on Monday. Could you please get back to me as soon as you've spoken with them/confirmed they show a payment is in process? Your coverage is supposed to start tomorrow.